SLVR terms and conditions

Effective September 15, 2026

These Terms of Service apply to the SLVR mobile app, the SLVR care web app, and the public SLVR website. By using SLVR, you agree to use the service responsibly and only in ways allowed by these terms and applicable law.

If your care organization has a separate written agreement with SLVR, that agreement may include additional terms for organization-managed accounts or data.

Service purpose

SLVR helps care networks organize user-provided care information, care-circle communication, documents, medications, doctors, emergency contacts, and related coordination workflows.

SLVR does not diagnose, treat, prescribe, monitor emergencies, provide medical advice, or replace qualified medical, legal, financial, or professional judgment. For medical emergencies, call local emergency services.

Acceptable use

Use SLVR only for lawful care coordination, organization, and communication purposes.
Do not upload content that is abusive, illegal, deceptive, malicious, or violates another person's rights.
Do not attempt to access accounts, care circles, data, systems, or services that you are not authorized to access.
Do not use SLVR as an emergency response, diagnosis, treatment, prescribing, or clinician-replacement service.

Accounts and care circles

You are responsible for keeping your account credentials secure and for the information you add to SLVR. Care-circle owners and authorized members can invite, remove, transfer ownership, or leave care circles according to the permissions available in the product.

Users should only add people, documents, images, notes, and care information that they are allowed to share with the relevant care circle.

Payments and mobile app use

SLVR offers care-circle subscriptions through in-app purchases on the Apple App Store and Google Play. Each care circle has its own subscription. Available plans, billing periods, and prices are shown before you confirm a purchase.

Subscriptions renew automatically unless canceled. Use the care circle's Manage plan action on the subscriptions screen, when available, to manage or cancel its plan with the store where you purchased it. If you are using a different platform or Manage plan is unavailable, use the original platform or open the purchasing store's subscription settings directly: Apple account Subscriptions for App Store purchases, or Google Play Subscriptions for Google Play purchases. Sign in to that store with the account used for the purchase. Canceling renewal generally leaves access available until the current subscription period ends. Restore purchases checks existing store purchases for the signed-in SLVR account.

Apple purchases are also subject to the Apple Standard EULA. Web-based billing and organization agreements are handled separately and may be subject to additional payment terms.

Privacy, SMS, and deletion

SLVR handles personal information as described in the Privacy Policy. SMS posture and future SMS opt-in rules are described in the SMS Terms.

Users can review account deletion options on the account deletion page.

Changes and support

SLVR may update these terms as the service changes. The effective date above shows when this page was last updated.

For questions about these terms or the service, contact hello@slvr.pro or visit the Support page.